Key Responsibilities - Make outbound calls to potential customers or existing clients using a provided contact list or database. - Introduce and explain the company and its services to prospects, aiming to generate interest and schedule meetings. - Identify and qualify sales leads through effective questioning and active listening techniques. - Maintain accurate and detailed records of customer interactions, including inquiries, feedback, and complaints, using CRM and other systems. - Follow predefined scripts or communication guidelines to ensure consistent, professional outreach. - Address customer objections or concerns with appropriate solutions or information. - Meet individual performance targets such as the number of calls made and meetings scheduled. - Build and nurture positive relationships with customers to encourage repeat business and foster customer loyalty. - Collaborate with sales and marketing teams to coordinate follow-up activities and provide insights based on customer responses. - Stay informed about product features, industry trends, and competitor offerings to effectively handle customer queries and position the company's services. - Conduct customer surveys and gather feedback to assess satisfaction and identify improvement areas. - Adhere to company policies, procedures, and ethical standards in all customer interactions. - Draft and send emails to prospective clients, including designing visually appealing email templates with compelling content and managing mailing lists. Qualification and Skills: Here is a refined and professionally formatted version of the eligibility and skill requirements you provided, ideal for a job description or candidate profile: --- Eligibility & Required Skills - Graduation or Post-Graduation in any discipline. - Proven experience in business development, customer service, or sales roles is desirable, preferably involving interaction with native English-speaking customers/clients. - Excellent verbal and written communication skills, with strong active listening and clear articulation. - Strong interpersonal skills to build rapport and establish trust with customers over the phone. - Persuasive communication and negotiation skills to influence customer decisions and close deals effectively. - Resilience to handle rejection and maintain a positive, professional attitude in challenging situations. - Basic com